Legal notice

■ Distributor Name

Future Claire Co.

■ Sales Manager

Yoshiko Sugihara

■ Address

16F Roppongi Hills North Tower, 6-2-31 Roppongi, Minato-ku, Tokyo 106-0032

■ Phone number

03-5786-2295

■ E-mail address

info@future-claire.jp

■ Website URL

https://etincellebeaute.jp

■ Sales price

Listed on each product page

■ Sales quantity

Listed on each product page

■ Receiving time

Weekdays 10:00~17:00

■ Shipping company

Yamato Transport Co.

■ Shipping cost

Shipping fee (home delivery service): 600 yen per item nationwide, excluding some areas and isolated islands.
Free shipping for purchases of 30,000 yen (tax included) or more.

■ Shipping time

Shipped within 1~2 business days after order is placed (in case of bank transfer, shipped within 2 business days after payment is confirmed) Usually takes 2~4 days from the date of order.
*For Okinawa and remote islands, it will take about 1 week longer. Please allow 3 days for the estimated delivery date.
Delays may occur due to weather, traffic conditions, product availability, etc. Please allow 3 days for delivery in the case of Okinawa or the islands.

■ Payment Methods

We accept the following payment methods

Credit card payment (VISA MASTER AMEX JCB)
Shop Pay
PayPal
Apple Pay
Google Pay
Amazon Pay
Bank Transfer
Cash on Delivery

■ Return period

7 days from the date of receipt of the merchandise.

■ Return shipping charges

Customers are responsible for return shipping charges. However, we will bear the cost of exchanging defective items or incorrectly shipped items.

■ Terms and Conditions for Returns

Please refer to our Refund Policy page.

■ Terms and Conditions for Cancellation

Please refer to our refund policy page.

■ Cautions

The colors and designs of the products on the website may differ slightly from the actual products depending on the manufacturing period. We apologize for any inconvenience this may cause.